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Abstract

The purpose of this study is to explore the impact of a pilot service learning project with indigent patients on pharmacy student empathy. Previous research has demonstrated a decline in empathic behavior during schooling. Effective strategies that prevent or reverse this change may exist and should be explored. The Jefferson Scale of Physician Empathy, a validated instrument for measuring empathy, was used before and after participation in a service learning experience with indigent patients. A significant increase in the degree of empathy was observed (mean difference=3.778, 95% CI 0.008 to 7.548, p=0.05) demonstrating that service learning with indigent patients has a positive impact on student empathy. Service learning experiences may be an effective method for increasing orientation toward empathy.

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