Date of Award
2005
Document Type
Dissertation
Degree Name
Doctor of Philosophy (PhD)
Department
Psychology
Abstract
Parent satisfaction with psychological services provided through the First Steps program in the state of Indiana was the primary focus of this study. Differences in parent satisfaction based on ethnicity, maternalEducation level, family income, and disability eligibility category were investigated. Location of service was also evaluated in terms of parents' satisfaction with services provided. Participants were 123 families who had received psychological services through the Indiana First Steps program during the last two years. Participants were surveyed by mail using an instrument designed for this study. Items on the survey addressed demographics along with a range of practices including assessment techniques, family centeredness, recommendation acceptance, and reception of on-going services. The findings of this study indicated that parents' satisfaction was high across all ethnic,Education, and income groups, and no significant differences on these demographic variables were found. Due to the low number of respondents with a medical diagnosis, analysis was unable to be conducted on the disability variable. A significant difference in parents' satisfaction was found based on location. Families receiving services off-site (natural environment/home setting) were significantly more satisfied with services than those receiving services on-site (i.e., hospital, clinic, office). Implications for the practice of developmental schoolPsychology and future research directions were discussed.
Recommended Citation
Davis, Sara Elizabeth, "Best Practice, Current Practice, And Parent Satisfaction With Psychological Evaluation Services Through First Steps In Indiana" (2005). All-Inclusive List of Electronic Theses and Dissertations. 965.
https://scholars.indianastate.edu/etds/965