Date of Award
Fall 12-1-2008
Document Type
Dissertation
Degree Name
Doctor of Philosophy (PhD)
Department
College of Technology
First Advisor
David Beach
Second Advisor
George Maughan
Third Advisor
Anthony Gilberti
Abstract
The failure of an information technology (IT) project creates direct and indirect costs, and research suggests that failures are common. Tasks of varying levels of complexity combine to create a project deliverable and personnel with various levels of experience are assigned to complete these tasks. This study used statistical analysis to investigate the relationship between successful task completion, the routineness of the task, and the experience level of the assigned personnel. Detailed task information was collected from professional technology personnel using an anonymous online survey. The findings were that matching task routineness to worker experience was not generally considered when assigning tasks, that matching experience to routineness increases the likelihood of successful completion, and that experience with the customer, the employer and the team were important to successful task completion.
Recommended Citation
Paulson, Edward Thomas, "Evaluating the Perception of Technology Project Task Completion Success Based on Task Routineness and Worker Experience" (2008). All-Inclusive List of Electronic Theses and Dissertations. 3586.
https://scholars.indianastate.edu/etds/3586
Included in
Industrial and Organizational Psychology Commons, Management Information Systems Commons