Date of Award
Fall 12-1-2008
Document Type
Dissertation
Degree Name
Doctor of Philosophy (PhD)
Department
Applied Engineering and Technology Management
First Advisor
A. Blanton Godfrey
Second Advisor
David Beach
Third Advisor
Ming Zhou
Abstract
This research investigates the utilization of a new control chart in the Banking industry to minimize financial risk. There are processes in the banking industry that do not lend themselves to traditional control chart applications. These processes tend to be high volume. High volume meaning over a million transactions a day and a requirement for high levels of accuracy characterize these processes. The research has looked at these processes and applied the "g" control charts to determine if they provide timely feedback to the banking industry. The value of this research will give the banking industry an opportunity to react quickly when a problem occurs, thus minimizing errors, risk and customer dissatisfaction.
Recommended Citation
Bossert, James L., ""G" and "H" Control Charts and Risk Analysis in the Banking Industry" (2008). All-Inclusive List of Electronic Theses and Dissertations. 3246.
https://scholars.indianastate.edu/etds/3246