Date of Award

Fall 12-1-2014

Document Type

Dissertation

Degree Name

Doctor of Philosophy (PhD)

Department

College of Technology

Abstract

Small medical and dental practices must comply with the Health Insurance Portability and Accountability Act (HIPAA) of 1996, and Title XIII Health Information Technology for Economic and Clinical Health (HITECH) of the American Recovery and Reinvestment Act (ARRA) of 2009. The case study, utilizing interviews, observations, and existing documentation of two medical and the two dental practices, not only analyzed the compliance solution choices made involving procedures and technologies, but also analyzed the emotion aspects of fear of non-compliance, perceived confidence in compliance, and the primary and secondary appraisals of the compelled compliance. Although compliance is not an easy process, small medical and dental practices can discover a number of possible options and identify the best fit solution for their practice in the effort to affect compliance.

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